Terms & Conditions
Please note that wines may only be shipped within Canada.
Shipping costs are based on six (6) bottles per order. Rates noted below. There is no minimum bottle order, rates remain the same whether you buy 1 bottle or 6.
Orders of twelve (12) bottles or more will receive free shipping across Canada.
Orders will be packed and shipped every Tuesday from the winery.
Order will be shipped through ATS Shipping Inc. arriving within seven business days.
Please use a street address for shipping, we cannot ship to PO boxes or rural route addresses and require a Proof of Delivery from a customer over the legal drinking age on all deliveries.
Wines cannot be left at a delivery address unattended.
Wine is a perishable commodity. Extremes of temperature can occasionally adversely affect the condition of wine. Fitzpatrick Family Vineyards reserves the right to delay/deny shipments at such times.
Please call Kirsten Munro, Hospitality Director at the Winery at 778-479-8007 if you have any questions.
Shipping Rates per 6 pack:
British Columbia - $13
Alberta - $15
All other provinces - $28
Returns & Cancellations
Once our wine leaves the premises of Fitzpatrick Family Vineyards winery or wineshop we do not accept product returns for exchange or refund. If any bottle is damaged or corked, please contact our Hospitality Director at email@example.com or call 778-479-8007.
All individual online orders can be cancelled up until the shipment notification is sent. After this point the receiver will be charged for the product and shipping.
All Wine Club shipments must be cancelled at least 10 business days before the shipping date indicated in the shipment notice email.
Member credit cards will be charged one week before day of shipping.
Wine Club Members must receive a minimum of 2 shipments after which any cancellation requests must be sent in writing via e-mail to firstname.lastname@example.org
Members will get a pre-shipping notice by e-mail 3 weeks prior to shipping date.
Wine Club online add-on discounts apply only to Wine Club member orders.
Wine Club on-site discount only on items purchased by and picked up in person by Wine Club member.
VIP Sparkling Wine tours based on availability and advance booking, Wine Club member must be present. Check tours times for availability and advance booking.