Terms & Conditions
Please note that wines may only be shipped within Canada's provinces.
Orders will be packed and shipped every Wednesday from the winery, though they may be delayed without notification at the winery's discretion.
Order will be shipped through ATS Shipping Inc., arriving within 7 -10 business days.
Please use a street address for shipping. We cannot ship to PO boxes or rural route addresses and require Proof of Delivery from a customer over the legal drinking age on all deliveries.
Wines cannot be left at a delivery address unattended.
Wine is a perishable commodity. Extremes of temperature can occasionally adversely affect the condition of the wine. Fitzpatrick Family Vineyards reserves the right to delay/deny shipments at such times.
Returns & Cancellations
Once our wine leaves the premises of Fitzpatrick Family Vineyards winery or Wine Shop, we do not accept product returns for exchange or refund. If any bottle is damaged or corked, please contact our Wine Shop Manager at email@example.com or call 778-479-8011.
All individual online orders can be cancelled up until the shipment notification is sent. After this point, the receiver will be charged for the product and shipping.
All Wine Club shipments must be cancelled at least 10 business days before the shipping date indicated in the shipment notification email.
Member credit cards will be charged one week before the day of shipping or the day of if changes are made to the offer.
Wine Club Members must receive a minimum of two shipments (18 bottles in total) after which any cancellation requests must be sent in writing via e-mail to firstname.lastname@example.org
Members will get a pre-shipping notice by e-mail three weeks prior to the shipping date.
Wine Club online add-on discounts apply only to Wine Club member orders.
Wine Club on-site discount only on items purchased by and picked up in person by Wine Club members.
Two Sparkling Wine tastings for up to four guests, twice a year when available.